Certificate IV in Financial Services (Credit Management) is designed to provide a structured approach to facilitate the development of service and finance skills for people who wish to progress their career in the financial services Industry.

Competency is achieved via a defined range of skilled operations, usually within broader related activities.  Applications may involve some responsibility for others. Participation in teams including group or team coordination may also be involved.

Course Overview

The qualification is designed for people who work in the financial and credit service areas.  The following benefits to completing the qualification apply:

	Improved level of empowerment and ownership as officers are exposed to key techniques that enhance credit management service levels via the recognition of client’s needs vs range of solutions.
	A heightened awareness of internal client and other divisional needs within the workplace, enabling officers to understand their own importance within the business structure.
	The development of specific skills that relate to the financial services sector while contextualizing them within the company’s culture and the Australian market.

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